About Us – The Falcon Pools Story


I was massively impressed by the way your team went about the pool at Simor House. Having been around in the business for 40 years, I’ve seen a lot of good and bad - and Falcon Pools on this project were right up there. All the essentials; organisation, quality, communication.  A pleasure to work with you.

Les & Selina February 26, 2019

Just wanted to compliment Phil and to pass thanks on to your team at Falcon Pools who have been very professional and very tidy! 

Nick Watkin November 7, 2016

Thanks to all at Falcon Pools, we are delighted with our new pool and had the perfect first weekend for it. Much appreciated.

Again many thanks.

James and Matt May 27, 2016

I just wanted to say a big “thank-you" for finding someone to sort out the leak in our pool so quickly and effectively. I was delighted to discover the only problem was with the valve on the filter, and for it to be fixed a day later! Thanks again!

Brian February 9, 2021

Thank you all for your hard work getting our pool up and running again with the replacement slats, sorting out the motor and steam room. Many thanks to Sue and Paul for all of the great service they give us.

Debbie and Nick Earle November 9, 2014

Thank you so so much for all your help over the last couple of days.  You have all been absolute stars and I couldn't have done it without you.

We have had a great relationship with Falcon Pools over the last 20 odd years (god I feel so old) and I am just sad it is all over.  Give Andy a big hug from me and I shall miss hearing about how his family are doing. Can you please thank Phil and the others for all their help too.

Linda Birkett August 24, 2017

Thank you for all your help and service, over the past 24 years and I hope we will be able to use you again when we purchase our new home.

Michael Andrew November 8, 2017

A big, big thank you for all your help throughout the whole extended process of refurbishing our pool. Apologies for dragging my heels but I am SO pleased with the end product. My first swim was wonderful - the ease of using the cover, the colour of the tiles, the freshness of the water, I was in seventh heaven!

I would like to think I can be like the 90 year old, who Keven was telling me about yesterday, and will swim all year round in an unheated pool but that ain't going to happen. I will be turning up the heat a notch this morning as 78 degrees was a tad bracing.Thank you all again, especially to Kevin for remaining so patient throughout!


Alison Bouckley Bramley, Guildford August 18, 2017

Would you please pass on my very grateful thanks to Phil and the team for pulling out the stops in regards to trying to repair the pool cover/motor that had packed up at our home.... From day one Falcon have provided an outstanding personal service, which is very much appreciated.

Jean Green April 21, 2015

I would like to take this opportunity to thank you for the excellent pool service maintenance that you have provided over the last 8 years and will highly recommend you to the new owners of the property.


Aly Greenhalgh January 27, 2017

Thank you very much for taking care of the pool repair while we were away on holiday. My heart sank when I discovered on the day we were leaving that there was a leak somewhere. I was particularly worried about turning off the plant as it was still very cold when we left. It was very reassuring when I spoke to you, when I arrived in Argentina, to be told you would take care of it. As you gathered, we were really in the wilds – no text or phone and very limited emails. So knowing you would look after it all was a big relief. The pool is now refilled and it is all fine.

Many thanks again.

Willie March 9, 2017

We have used Falcon Pools over a long period of time. Every member of staff has been reliable, hard working and very professional. They put our needs first every time and as a school this is very important. I would have no hesitation in recommending Falcon Pools to look after your pool.

Jennifer Duckham May 13, 2020

I would like to take this opportunity to extend a big thank to everyone at Falcon Pools for the wonderful service that has been provided over almost 20 years in maintaining our pool. Thank you for all the kind assistance that has always been given to me over the years when dealing with any matter relating to our pool. It has been greatly appreciated.

I shall miss you all.

Elaine January 18, 2016

We would like to say a 'huge' thank- you to the team at Falcon Pools namely Elliot, Derek, Phil, Peter, Martin, Darren and Ian for the brilliant job on the refurbishment of our indoor pool here in Woodham. What seemed an overwhelming job with new liner, floor, ceilings, humidifier and boiler updating was made very interesting and exciting by the team. Ian your advice and patience with us was both was very helpful and supportive from start to finish. The pool looks brand new and we have been in it none stop. So thank you all once again for a very professional job.

Chyna and Stephen Woolfenden Woodham September 16, 2014

Just wanted to let you know that all the guys that have attended to our school pool have been brilliant, very polite and most helpful, a true credit to your company.

Jenny Duckham Facilities Manager, The Marist Catholic Primary School April 24, 2014